Pricing
One yearly price. Everyone on the roster.
Priced by how many calls you run — not by how many members you have or which modules you picked. Every department gets every feature, with a 30-day free trial.
Volunteer
$1,200/ year
Up to 300 incidents a year
- Unlimited members
- Every feature included
- NERIS filing and corrections
- AI narratives, Active911, offline
- Phone support
Combination
$2,400/ year
301 to 1,500 incidents a year
- Unlimited members
- Every feature included
- NERIS filing and corrections
- AI narratives, Active911, offline
- Phone support
Career
$4,800/ year
1,501 to 5,000 incidents a year
- Unlimited members
- Every feature included
- NERIS filing and corrections
- AI narratives, Active911, offline
- Phone support
What every plan includes
| Included | Details |
|---|---|
| Incident reports & NERIS | Full NERIS form, validation before filing, chief approval, direct filing and corrections |
| AI narrative drafts & dictation | Drafted from the report’s facts and the officer’s notes; up to 200 drafts a day |
| Active911 calls | With your department’s own Active911 account |
| Works without signal | Reports, apparatus checks and inspections |
| People | Roster, scheduling, volunteer sign-up, training hours, certifications, exposure tracking |
| Apparatus & equipment | Daily checks, out-of-service, service intervals, maintenance log |
| Community risk | Burn permits with a public page and burn ban, other permits, inspections, pre-plans, hydrants |
| Reports & exports | Response times by unit, 90th percentiles, CSV exports, full data download |
| Members | Unlimited, with chief, officer and firefighter roles |
Pricing questions
Why price by incidents instead of by user?
Departments shouldn’t have to decide who gets an account. Call volume tracks the size of your operation, so a busy department pays more and a small one pays less — and everyone on the roster gets an account either way.
What counts toward our tier?
Incidents your department reports in a year. Your tier is set from the incidents you’ve reported in ExigentOps over the last 12 months, so it follows your real call volume.
Are there setup fees or add-ons?
No. Every feature is included in every tier, including NERIS filing, AI narrative drafts, Active911, burn permits and offline use.
How do we pay?
We invoice once a year and take payment by check, mailed to ExigentOps. There’s no card to put on file. Monthly invoicing is available if your budget works that way.
What happens if a payment is late?
You get reminders. You are never locked out of your records. Our terms describe the long notice period before NERIS filing would ever pause.
Can we leave and take our data?
Yes. Your records belong to your department. Download all of them at any time, and we’ll export them on request for 90 days after you cancel.
Try it on your next run report.
30 days free. Every feature, everyone on your roster. No card, no contract. We invoice by mail when you decide to stay.