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ExigentOps vs First Due
First Due is a broad fire and EMS platform used by large departments. ExigentOps is a fire-first records system with one published price and every feature included. Here’s how they line up.
The short version
Choose First Due if you need ePCR patient care reporting, a mobile incident command tool, fire investigations case management or enterprise features across many stations, and you’re ready for a quoted, multi-module contract.
Choose ExigentOps if you want NERIS reporting and the rest of your department’s records in one system, with a published yearly price, every feature and unlimited members — especially as a volunteer or combination department.
| ExigentOps | First Due | |
|---|---|---|
| Pricing | Published: $1,200, $2,400 or $4,800 a year by call volume | Not published; quote from the vendor |
| Features included | Every feature on every plan | Sold as products and modules |
| Members | Unlimited on every plan | Not published |
| NERIS reporting | ✓ V1 Data Exchange Compatible | ✓ NERIS software listed on its site |
| Patient care reporting (ePCR) | – Not offered | ✓ NEMSIS v3.4 ePCR |
| Incident command tool | – | ✓ |
| Fire investigations | – | ✓ |
| Pre-incident planning | ✓ | ✓ |
| Hydrants | ✓ With NFPA 291 flow math | ✓ |
| Scheduling & training | ✓ | ✓ |
| Health & exposure records | ✓ Exposure tracking | ✓ Health & Wellness |
| Inspections & permits | ✓ Including public burn permits and a one-click burn ban | ✓ Inspections, permitting and invoicing |
| Community features | Public burn permit request and look-up page | Community Connect resident and business profiles |
| Mobile | Any phone or tablet browser; reports, checks and inspections work offline | iOS and Android Mobile Responder app |
| Payment | Invoiced yearly, paid by check | Not published |
Competitor details come from their public websites and listings as of October 22, 2026. Products change; check with each vendor. Spot something out of date? Call 740-294-8162 and we’ll fix it.
Sources (checked October 22, 2026)
Where ExigentOps is different
- A price you can put in the budget today without a sales call, with every member and every feature included.
- A one-click burn ban that suspends every active burn permit and emails every holder.
- Offline saves for reports, apparatus checks and inspections in the browser — nothing to install.
- Built by a retired fire captain and answered by phone at 740-294-8162.
See if ExigentOps fits your department.
30 days free. Every feature, everyone on your roster. No card, no contract. We invoice by mail when you decide to stay.